F.A.Q.
Frequently Asked Questions
Absolutely yes. The rug is designed to be placed directly on the original flooring.
No, the carpet doesn’t require glue, rivets, or other invasive fastening systems. This allows the underlying surface to remain intact.
Yes, each of our products is entirely customized and cut to measure according to the customer’s specific requests to ensure a perfect fit.
Yes, the rug is produced as a single piece, ensuring a clean aesthetic and greater resistance over time.
For safe handling and optimal positioning, we recommend two people.
Absolutely. We ship our products throughout Europe via specialized couriers.
Shipping costs are not fixed; they are calculated based on the product’s weight and destination address.
Yes, you can arrange for in-person pickup at our office by making an appointment.
Yes, we offer a dedicated installation service upon request. Contact us for a personalized quote for on-site assembly.
Since each piece is unique, production takes approximately two weeks from order confirmation.
Each rug is created from scratch to be unique and perfectly tailored to your needs.